Terms of sale

Terms and Conditions of Sale – AZZA

Last updated: November 8, 2026

1. General Information

Welcome to AZZA!

These Terms and Conditions of Sale govern all purchases made through our online store.

By placing an order on our website, you agree to the terms outlined below.

Please read these conditions carefully before completing your purchase.

Store Name: AZZA

Email: azzasupport@gmail.com

Business Address: 216 Oxford Street, London, United Kingdom

2. Products and Descriptions

AZZA makes every effort to ensure that all product descriptions, images, specifications, and prices displayed on our website are accurate.

However, slight variations in colour, appearance, or presentation may occur depending on screen settings and other factors.

We reserve the right to update product information or discontinue products at any time.

3. Orders

When you place an order, you will receive an order confirmation by email.

This confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted.

AZZA reserves the right to refuse or cancel an order in cases such as:

Product unavailability.
Incorrect pricing or product information.
Suspected fraudulent transactions.
Payment authorisation issues.

If your order is cancelled after payment has been received, you will be entitled to a refund of the amount paid.

4. Prices and Payment

All prices are displayed on our website and may be updated without prior notice.

The final amount payable, including any applicable delivery charges and taxes, will be displayed at checkout before you confirm your purchase.

We accept the payment methods displayed on our website.

Payment must be successfully completed before an order can be processed.

5. Shipping and Delivery

AZZA aims to provide a reliable delivery service.

Our estimated delivery timeframe is:

8–14 days.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, and unforeseen circumstances.

Once your order has been dispatched, tracking information may be provided where available.

For further details, please consult our Shipping Policy.

6. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return and Refund Policy.

For eligible online purchases in the UK, consumers generally have 14 days from receiving their goods to notify the seller that they wish to cancel their order.

Additional statutory rights may apply to faulty, damaged, or incorrectly supplied products.

For full details, please consult our Return and Refund Policy.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at:

**azzasupport@gmail.com**

We will do our best to accommodate cancellation requests before the order is processed or dispatched.

Your statutory cancellation rights remain unaffected by this provision.

8. Customer Responsibilities

Customers are responsible for providing accurate information when placing an order, including:

Full name.
Delivery address.
Contact details.
Valid payment information.

AZZA cannot guarantee successful delivery if incorrect or incomplete information is provided.

9. Limitation of Liability

AZZA shall not be liable for indirect losses that are not reasonably foreseeable, to the extent permitted by applicable law.

Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or restricted, including statutory consumer rights.

10. Privacy and Personal Information

Customer information is handled in accordance with our Privacy Policy and applicable data protection legislation.

Personal information is used for purposes such as processing orders, arranging deliveries, providing customer support, and fulfilling legal obligations.

Please refer to our Privacy Policy for further information.

11. Changes to These Terms

AZZA reserves the right to update these Terms and Conditions of Sale when necessary.

Any updated version will be published on our website with a revised update date.

The terms applicable to a purchase will be those in force at the time the order is placed, subject to applicable law.

12. Governing Law

These Terms and Conditions of Sale are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply.

Nothing in these conditions affects your legal rights as a consumer.

13. Contact Information

For any questions regarding purchases, payments, shipping, or these Terms and Conditions, please contact us: