Terms of Service – AZZA

Last updated: November 8, 2026

1. Introduction

Welcome to AZZA!

These Terms of Service govern your access to and use of our website, services, and products. By visiting our website or making a purchase, you agree to be bound by these terms.

Please read these Terms of Service carefully before using our website.

If you do not agree with these terms, please do not use our website or services.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country or that you have permission from a parent or legal guardian to use our website.

You agree not to use our products or services for any illegal or unauthorised purpose.

You must not transmit viruses, malicious code, or any other harmful material through our website.

Any violation of these terms may result in the termination of your access to our services.

3. Products and Services

We make every effort to display our products as accurately as possible, including descriptions, images, and prices.

However, colours and product appearances may vary slightly depending on your device or screen settings.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions.

Payment must be completed at checkout using one of the payment methods available on our website.

Your order will only be processed once payment has been successfully received.

5. Orders and Shipping

Once your order has been placed, you will receive an order confirmation by email.

Our estimated delivery time is 8 to 14 days.

Please note that delivery times are estimates and may vary due to circumstances beyond our control, including customs procedures, carrier delays, or unforeseen logistical issues.

Customers are responsible for providing accurate and complete shipping information when placing an order.

AZZA cannot be held responsible for delivery issues resulting from incorrect or incomplete addresses provided by customers.

6. Returns and Refunds

We want every customer to have a positive shopping experience with AZZA.

If you are not satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return and Refund Policy.

Please refer to our Return and Refund Policy for detailed information about eligibility, return procedures, and refund processing.

Nothing in these terms affects your statutory consumer rights.

7. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date.

However, we do not guarantee that all content, descriptions, prices, or other information will always be complete, current, or error-free.

We reserve the right to correct any errors or update information at any time.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services.

AZZA is not responsible for the content, privacy practices, or policies of external websites.

Accessing third-party websites is at your own discretion and risk.

9. Intellectual Property

All content on the AZZA website, including text, images, logos, graphics, designs, and branding, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from our website without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, AZZA shall not be liable for indirect or unforeseeable losses arising from the use of our website or services.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

Please review our Privacy Policy for further details.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will take effect immediately upon publication on our website.

We encourage customers to review this page regularly.

13. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that may apply.

Any disputes will be handled by the competent courts in accordance with applicable law.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: AZZA

Email: azzasupport@gmail.com

Business Address: 216 Oxford Street, London, United Kingdom

The AZZA Team